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Asus ROG 2 and PUBG graphics issue

hammad_ksa
Star I
Please tell us some basic information before asking for help:
Model Name:ROG 2 tensent
Firmware Version:17.0230.2004.60
Rooted or not:Rooted
Frequency of Occurrence: always
APP Name & APP Version (If your issue relates to the app):PUBG 0.19.0
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Hello,
I'm facing an issue after last update of PUBG which is the option of extreme refresh rate is not available except if I choose smooth graphics.
I purchased this phone especially for PUBG and when I reached to PUBG customer service they told me the graphic settings are changed according to phone hardware which is insane because the ROG 2 is a high end flagship!
I used all the solutions from factory reset, flashing a new stock ROM, reinstall the game till changing the developer options drivers games and still the issue not resolved.

Please help me.

Attached the game options.
screenshot-20200801-135208578.jpg
screenshot-20200801-135205687.jpg
The extreme option disappeared when changing to Balanced,HD and HDR unlike before.
I always played HDR and Extreme settings.

Thank you.
1 REPLY 1

Panda_ASUS
Moderator
Moderator
hammad_ksa

Please tell us some basic information before asking for help:

  1. Model Name:ROG 2 tensent
  2. Firmware Version:17.0230.2004.60
  3. Rooted or not:Rooted
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app):PUBG 0.19.0

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Hello,

I'm facing an issue after last update of PUBG which is the option of extreme refresh rate is not available except if I choose smooth graphics.

I purchased this phone especially for PUBG and when I reached to PUBG customer service they told me the graphic settings are changed according to phone hardware which is insane because the ROG 2 is a high end flagship!

I used all the solutions from factory reset, flashing a new stock ROM, reinstall the game till changing the developer options drivers games and still the issue not resolved.

Please help me.

Attached the game options.

screenshot-20200801-135208578.jpg

screenshot-20200801-135205687.jpg

The extreme option disappeared when changing to Balanced,HD and HDR unlike before.

I always played HDR and Extreme settings.

Thank you.


Asus ROG 2 and PUBG graphics issue
Hi ,
Pls try to update the latest version of firmware as below
Admin

【版本號】

17.0240.2007.27

【適用機種】

ROG Phone II (ZS660KL)

【發布日期】

2020/07/16

(系統完成自動推送約需一週,若未收到推送更新,請進入【設定】-->【關於】-->【系統更新】進行手動更新)

【系統優化】

  1. Android 安全性更新
  2. 加強FOTA流程穩定度
  3. 在芬蘭, 挪威, 丹麥支援Telia VoLTE VoWIFI
  4. 加強系統穩定度
  5. 設定希伯來文,畫面發生文字被截情況
  6. 手機接耳機且錄製聲音為麥克風,螢幕錄影大音量的遊戲/影片,成片會有回聲
  7. user安裝third-party Launcher並已設定為預設桌面,退出Armory Crate時仍會出現桌面選單
  8. 解決藍芽耳機無聲問題

[200708]ROG Phone II_ZS660KL_WW_17.0240.2007.27 (Android 10)
Then pls set 120Hz refresh rate in Armoury Crate of PUBG Mobile as below
1.jpg
Then enable PUBG ,for my case , this version is 0.19.0.3912
2.jpg
So the "Extreme" on Frame Rate is available now.
Eventually, you can enjoy PUBG M with your favorite settings.
3.jpg
Pls let me know if any.
Wish you have a perfect gaming experience.😉