cant use the data function on my zenfone maz pro m1 after the last update...any ideas

gjconnogjconno Level 1
edited September 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name:zenfone max pro m1 zb602kl
  2. Firmware Version:16.2017.207.084
  3. Rooted or not: no
  4. Frequency of Occurrence: all the time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


after the last update i can no longer use the data function on my phone

wifi is fine ,phone and messaging fine

i have reset the phone etc

have contact my provider and apparently the phone is at fault

have tried the sim in another asus phone and it works fine

have scrolled around the internet looking for a solution and it appears to be a common problem

any ideas on a fix


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