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Asus zenfone max pro m2 bootloop


Stuck logo
Tidak bisa masuk ke mode factory reset



Asus max pro m2 parah setahun lebih 2 bulan gw beli skrng udh g bisa di pke garansi habis hp sekarat dan udh jadi smpah...
Gw bawa ke servis center masalah stuck di logo dan g bs di flash gw g ngerti knp tu hp tiba2 mati dan disuruh ganti mesin lebih mahal dr harga hp baru nya max pro m2....
Kira kira cacat pabrik apa gmn sih gw jengkel krn ditengah2 corona kyk gini mw beli hp gmn...
Tolong donk yg tau solusinya...


15 REPLIES 15

ekobd1905
Star II
Rezaarga

Me too... My phon Asus Max Pro M2, stuck on asus logo, cannot enter recovery mode only csc safe mode, its stuck since last update...

What firmware? I dont know, its an auto update...

Now my phone still in Asus service center...

When i check RMA status on web, the result is :

Terima kasih atas pertanyaan anda! Produk anda sudah diluar masa garansi / ada kelalaian pemakaian dan akan dikenai biaya perbaikan. ASUS service center akan menghubungi anda dalam waktu 3 hari untuk konfirmasi biaya yang dibutuhkan

(Translated: Thank you for your question! Your product is out of warranty period / there is a negligence of use and will be charged a repair fee. The ASUS service center will contact you within 3 days to confirm the fees required)

I dont know how much it will cost...

But Omg... Negligence of use?? Its your update that brick my phone... Its not my negligence...


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Bro itu bakalan di suruh ganti motyerboard seharga unit baru 2 jt an lebih kalo ga salah,, mending jual aj atau tuker tambah xiaomi ,,

Rezaarga
Star I
ekobd1905

https://zentalk.asus.com/en/discussion/comment/97417#Comment_97417

Bro itu bakalan di suruh ganti motyerboard seharga unit baru 2 jt an lebih kalo ga salah,, mending jual aj atau tuker tambah xiaomi ,,


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screenshot-2020-07-20-16-41-30-320-com-android-chrome.png
You are right bro... Bener bgt... 😭
Kalau begini, Gak akan pakai lagi produk Asus dah...

ZT-67848096
Star I
Komplain terus bro. Biar bisa di follow up kayak di India. Ayok kita ramekan.


My phone too.
You can check my phone status atau Asus service center


Christine_ASUS
Community Legend II
Hi a.arwiansyah@gmail.com
Thank you for your reply. I had edited your passage and deleted the RMA no. Please be aware that sharing the personal information like SN or IMEI, which can be searched from RMA no., on the Internet is quite dangerous. You can share the screenshot avoiding the SN. Sorry for any inconvenience it may caused. 

okky_wp
Star I

just now happened to me, when I used the Asus Zenfone MaxPro M2 series cell phone suddenly bootloop and can't get into Android, so what should I do next?