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Game Genie bug to select account for live streaming

solanki_krunal7
Star III
Hi,
Game Genie is not able to select among brand account or normal account under a account for live streaming on YouTube.
I have x account on YT, under that X1 is my brand account for live streaming. Whenever I am trying to go live with game Genie, it shows error message like plz enable live stream feature first, but it's already enabled. When I go live with other third party apps like streamlab or omlete arcade,I am able to go live under my brand account say X1 for example.
Plz resolve this issue ASAP.
I am using rog phone 2 and have latest firmware with latest fota update.
17 REPLIES 17

solanki_krunal7
Star III
ARP_ASUS

Hi @solanki.krunal7,

Thanks for highlighting. Please also share your current firmware version.

We will try to duplicate this issue.


View post
Hi @ARP_ASUS ,
I think in above screenshot, build number is there for current firmware.
I am using latest Android version 10 for rog phone 2.
Please let me know if any further info is required.

solanki_krunal7
Star III
ARP_ASUS

Hi @solanki.krunal7,

Thanks for highlighting. Please also share your current firmware version.

We will try to duplicate this issue.


View post
In this issue, game Genie is not able to select from which account I want to do live stream, my normal account x or brand account X1 under normal account x. It by default takes x,my normal account, and asks for enabling live stream feature first but that account is not intended for live streaming. Game Genie should ask first from which account I want to start live streaming.
Please provide proper solution for this bug.

solanki_krunal7
Star III
ARP_ASUS

Hi @solanki.krunal7,

Thanks for highlighting. Please also share your current firmware version.

We will try to duplicate this issue.


View post
Hi @ARP_ASUS,
Any update on this??

solanki_krunal7
Star III
solanki.krunal7

https://zentalk.asus.com/en/discussion/comment/100211#Comment_100211

Hi @ARP_ASUS,

Any update on this??


View post
Can anyone update on this?
Why you guys can not answer properly on time?

solanki_krunal7
Star III
ARP_ASUS

Hi @solanki.krunal7,

Thanks for highlighting. Please also share your current firmware version.

We will try to duplicate this issue.


View post
Hi
Can anyone update on same, it has been too long on this issue.