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Unlock Tool for ROG phone 2 not working

Yash_Sanghvi
Star II
Hi,
I've tried to unlock my device with official tool download from asus website. I was getting "unknown error". I've tried both versions of unlock tool, but they end with same error
Also, I've tried to downgrade to android 9 as well. Yet same error

36 REPLIES 36

Smokin_like_a_r
Star III
Same problem here tried on A9 and A10 doesn't working

Titan_ASUS
Community Manager
Community Manager
@Yash Sanghvi @Smokin_like_a_rasta
I've submitted this case to our team for investigation and will get back to you soon. Thanks.
Could you please also provide your software version to me? ([Settings] > [System] > [About phone] > [Software information])

Smokin_like_a_r
Star III
Currently on 17.0240.2007.27 but also tried with A9 same error on both firmware
@Titan_ASUS

Yash_Sanghvi
Star II
@Titan_ASUS here is my software details attached.

Though, I've also tried to downgrade to ".64" on A9 but the unlock tool didn't work there either.
Thanks for your efforts. I hope the issue is resolved soon.