Device not certfied

john.kissanejohn.kissane Level 2
edited September 2020 in ZenFone 6
Any reason that the Google Play Store says the Zenfone 6 is not certified?


  • Long press "Google Play Store" and select "App Info" Select"Storage&memory"

    Select "Clear data"

    Delete app data select OK

    Let the Google Play Store re-crawl the latest info on your phone

  • Hi, I have the same issue since my Zenfone 6 had been updated with latest 191 firmware.

    I have already report this issue last week, but didn't receive any answer from Asus Team.

    The issue has not been solved by clearing data on Play Store properties.

    There is perhaps something wrong with this 191 firmware, because now, it has been removed from Asus official website.

    Best regards.

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