After the update my camera was not working if I go to the camera the phone gets switched off

jensunhodgejensunhodge Level 1
edited September 2020 in ZenFone 6
Please tell us some basic information before asking for help:
  1. Model Name:Asus Zenfone 6z
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


  • Hi! Sorry about the late reply. Has this issue been resolved?

    I would recommend a factory update as no one else has mentioned that their camera has stopped working after FOTA update

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