Reboot crash and Wi-Fi connection

ferxo13ferxo13 Level 2
edited September 2020 in ZenFone 6
I read about this problem about the .167 update because my phone rebooted by itself without an advise when I was using normally, I bought the phone last week and it updated to the .174 update but today my phone updated to .189 and look for the problem because it wasn't normal for me to happened that and the Wi-Fi connection on my phone is "connected" but it takes a while to send a message, load, etc. I don't know if I have the same problem with the motherboard.

Here's the bug report :
https://drive.google.com/file/d/1-JneUjffgdYHs26Gr1HcdsPFLSu0QrNZ/view?usp=drivesdk

Comments

  • So do you mean the phone only rebooted once, and not in an endless loop? That sounds like it might have just updated to the latest FW. 

    For the Wi-Fi issue, go to Settings > Network and internet > Wi-Fi > then the network you're having issues with. Tap forget network and re-enter your credentials. Let me know if that helps.
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