Zenfone 6 camera issue

MehedyMehedy Level 1
edited September 2020 in ZenFone 6

After recent system update ,camera app is gettig hanged. Photo is not saving in the gallery .right now ,whenever I try open the camera app, phone is rebooting itself automatically.factory reset has been done but still persisting the issue. What is the solution for this ?? Is there anyone facing the same issue??

Comments

  • Factory reset refers to the wipe data of the power button and volume button?
    If so, it is recommended to seek help from the service center.
  • My question is why particular camera app creating this problem after recent update.......is it happenig due to hardware issue 
  • Mehwdy said:
    My question is why particular camera app creating this problem after recent update.......is it happenig due to hardware issue 
    Can you provide a video when the problem occurred?
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