Battery Charge slow 420 mA

RodolfoRodolfo Level 1
edited September 2020 in ZenFone 6
Good Morning. My phone has stopped charging fast sometimes charging for 8 hours has anyone had this problem? I did an ampere test and gave 420mA when charging I find very little. Before asking the smart charger is disabled.  
ASUS Zenfone 6, 8gb ram, 256gb 

Comments

  • You should check with a different cable.. by constant bending and twisting the internal wires in the cable breaks and the speed slows.. so check in amps with other cable and then post back the results.
  • the phone was a month old when it happened I was always very careful about the cable but I will try to test with another cable. thank you
  • Rodolfo said:
    the phone was a month old when it happened I was always very careful about the cable but I will try to test with another cable. thank you
    Most likely its a damaged cable. Check back and let us know.
  • really was the damaged cable, i bought one from sbs type-c with the specifications: charging function, data transfer and sync enabled, connector 1: usb 2.0, connector 2: usb 3.0 type c is suitable for my zenfone 6 right? Thank you for your help
  • ColorSageColorSage Level 3
    edited August 2019
    Every cable that meets USB Type C specification will be right. It doesn't even have to support usb 3.0 because Zenfone 6 doesn't support it
  • GamerArcGamerArc Level 2
    edited August 2019
    Rodolfo said:
    really was the damaged cable, i bought one from sbs type-c with the specifications: charging function, data transfer and sync enabled, connector 1: usb 2.0, connector 2: usb 3.0 type c is suitable for my zenfone 6 right? Thank you for your help
    Glad I could help...btw since its less than 6 months, your cable can be changed under warranty provided it does not have external physical damage.
This discussion has been closed.