Google Messages 'Chat Features' setting up indefinitely

SupraSupra Level 2
edited September 2020 in ZenFone 6
I have Version A (According to Gearbest) on Vodafone UK and I haven't been able to get chat features aka RCS working. Tried clearing storage and hitting that Retry button when it's available but nothing. Latest .174 update.


Comments

  • Did you manage to get this to work? If not, then I can ask our developers if they know why and it there's anything we can do
  • SupraSupra Level 2
    Did you manage to get this to work?
    Unfortunately no, it'll eventually say that 'Chat features aren't available for this device'. Thanks for responding, if you need anymore information I'm happy to be transparent.
  • _jis__jis_ Level 5
    I think that's because our operators doesn't support it. I am on O2 CZ.
  • SupraSupra Level 2
    edited August 2019
    _jis_ said:
    I think that's because our operators doesn't support it. I am on O2 CZ.
    That's not the case (for me) for two reasons; Vodafone do support RCS, at least with other Vodafone customers, and on my 1+3 I was able to enable it right away. Google have also made the executive decision to allow, I believe European users, to enjoy RCS on Messages, and the UK and France have been enabled for about a month now.
  • Just wanna update you that with the WW_16.1220.1909.193_0 build chat features work now.

  • It's not a ZenFone 6 bug, it's an Messages.apk bug and it's on since I remember, for many many years.

    I've had this issue since my first OnePlus One! :)


    I've managed to get it work by puting a second sim card (borrow from family or friend). Then, reboot the phone and activate the RCS (Chat Features) on the first sim card.

    After it's done, you can take off the second sim card.


    Hope it helps!

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