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face unlock problem when you are on a call

diablotauro27
Star I
when m talking on phone face unlock doesn't work and also camera doesn't flip but it shows on screen that unlike with face or finger print or face if it cant then why it is.
3 REPLIES 3

ColorSage
Zen Master I
They did it because earspeaker is inside camera housing. If you switch back from loudspeaker you wouldn't be able to hear anyone from speaker grill until camera module retracts. I don't know if that position lock is necessary in this case as face unlock requires only a second of movement though.

Kris_ASUS
Community Manager
Community Manager
Hi @diablotauro27
Sorry, I couldn't understand your question.  Could you elaborate on your using scenario? 

Anders_ASUS
Hall of Fame III
when m talking on phone face unlock doesn't work and also camera doesn't flip but it shows on screen that unlike with face or finger print or face if it cant then why it is.
I just unlocked with the camera while being on a call so it should work. I'm on the latest firmware so please check that your phone is updated