Message app bug

pragam21pragam21 Level 1
edited September 2020 in ZenFone 6
When I try to clear message's notification from the notification panel it clears but leaves a blank space of the same size. 

Comments

  • same here and some time, notification does not get clear at all
  • Hi, how often does this happen? Are you on the latest FW and would you mind sending a bug report next time it happens?
    It will make it so much easier to find out what is wrong. 
    Please generate it right after the issue appears
    To generate a bug report you need to
    1. Enable developer mode by going to system --> about phone --> software information and click on build number a couple of times until you are a developer.
    2. Go back to system --> Developer options --> Take bug report --> interactive report
    Save the report to your google drive and share the link with me via private message. Please also make sure that everyone with the link can view the file so I can pass it on to our developers.
  • Ok... Will do so next time it happens... Also this issue has occurred 3-4 times in the last 1 week... 
  • I need a screenshot too if you're still having this issue
  • Here is the screenshot of the issue :
  • @Anders_ASUS This issue is still not fixed after the 191 update. Can you please update here. 
  • Is it a specific app's notification? Have you noticed it with "all" notifications - or limited to specific apps - if so, could you let us know the apps.
  • Yes its the message app which is bundled in the ROM
  • pragam21 said:
    Yes its the message app which is bundled in the ROM
    Ok thanks - so this happens only with Google's 'Messages' app ?
  • Yes...I've also provided the bug report to @Anders_ASUS
  • CH_ASUS said:
    Is it a specific app's notification? Have you noticed it with "all" notifications - or limited to specific apps - if so, could you let us know the apps.
    in my mobile its happening with every app notification.
This discussion has been closed.