SIM 1 not installed.

jj3877jj3877 Level 1
edited September 2020 in ZenFone 6
I have just got my Zenfone 6 however I can't get SIM 1 to work. There is nothing wrong with the sim because I have 2 and I can swap them around. The sim card at slot 2 will always be detected.
I have tried everything. I am running the latest firmware, I have factory reset my phone. I even tried to add some tape to the back of the sim card to make it thicker. None of it work.


  • First time I have heard of this.  First you can check in settings --> network & internet --> SIM card. If you can't activate it here, then please contact your ASUS service center.

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