Can you please tell me how often this happens?Are you ok with sharing a bug report with us? It will make it so much easier to find out why this is happening to some people.Please generate it right after the issue appearsTo generate a bug report you need to1. Enable developer mode by going to system --> about phone --> software information and click on build number a couple of times until you are a developer.2. Go back to system --> Developer options --> Take bug report --> interactive reportSave the report to your google drive and share the link with me via private message. Please also make sure that everyone with the link can view the file so I can pass it on to our developers.
We can have a look at your report but I just got the information that all customers with these issues are to contact their ASUS Service Center. It's most likely a hardware issue.