Camera gets stuck during face unlock

SaranSaran Level 2
edited September 2020 in ZenFone 6
Some times the camera stops rotating midway when trying to unlock using face unlock. I'm on the latest update. 

Comments

  • How often would you say that this is happening and does it go back to normal when you press the power button and then back on again?
  • SaranSaran Level 2
    edited July 2019
    How often would you say that this is happening and does it go back to normal when you press the power button and then back on again?
    I have experienced this 2 out of 10 times, but turned off face unlock after this, and yes it goes back to normal. 
  • I haven't been able to replicate this issue. You're welcome to generate a bug report when this happens and send it to me as a private message. Without that it will be hard for us to find out why this happens to you.
  • SaranSaran Level 2
    I haven't been able to replicate this issue. You're welcome to generate a bug report when this happens and send it to me as a private message. Without that it will be hard for us to find out why this happens to you.
    Sure, thanks. 
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