Problem with Features

sasikiran7660sasikiran7660 Level 1
edited September 2020 in Fan Chat
I am not able to use app press and hold features like uninstall, app info . It works for sometime if i restart , and after sometime problems comes again.
Please help me with that.
I have tried all the troubleshooting, i think its bug...

Comments

  • Hi! We need to know your device and FW version as well as more information. When this happens, when it started to happen and so on.
  • Asus zenfone Max pro M1.
    PKQ1.WW_Phone-16.2017.1905.053-20190513
    Android pie
    After updating to pie this problem started.
    I have tried troubleshooting techniques. But it keeps coming back.
    After restart it will work sometime. Then problem comes again.
  • Are you ok with sharing a bug report with us? It will make it so much easier to find out what is wrong.
    Please generate it right after the issue appears
    To generate a bug report you need to
    1. Enable developer mode by going to system --> about phone --> software information and click on build number a couple of times until you are a developer.
    2. Go back to system --> Developer options --> Take bug report --> interactive report
    Save the report to your drive and share the link with me via PM. Please make sure that everyone with the link can view the file so I can pass it on to our developers.
  • PM means
  • PM means
    Personal message.
    Use below link.

  • Asus zenfone Max pro M1.
    PKQ1.WW_Phone-16.2017.1905.053-20190513
    Android pie
    After updating to pie this problem started.
    I have tried troubleshooting techniques. But it keeps coming back.
    After restart it will work sometime. Then problem comes again.
    It is known bug in Asus. Every time it is necessary to restart device to get rid.
    Did you factory reset the device. If not do the same it will mostly solve this issue.
  • Asus Zenfone 6: my radio FM app Is disappier, why? So, I can t change the resolution of display and i can't see video in 2k resolution on YouTube...
  • 1. Pull down from the top of your screen two times and you will find more of your quick launch icons and hopefully the FM radio icon. If you mean that it disappeared from here, then you need to click the small pen icon to add the FM radio icon to your view.
    2. Why would you want to change the resolution. Some phones with very high resolution lets you do that to save power but you can't do this in Zenfone 6.
    3. 1080P 60fps is the highest setting in youtube. There's no point going higher with a smartphone display
  • Yachendra said:
    PM means
    Personal message.
    Use below link.

    Link not working
  • Yachendra said:
    PM means
    Personal message.
    Use below link.

    Link not working
    Click on Moderator name and you can see "Message" option on top right of Moderator profile.
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