No HDMI output when USB-C hub plugged in? Recent update?

  1. System: Windows 10 22H2
  2. Battery or AC: Both
  3. Model: UX581GV.309
  4. Frequency of occurrence: Every-time
  5. Reset OS: Reboot, not reformat
  6. Screenshot or video:


Detailed description:

The recently updated my asus drivers the 'Asus Control Panel Toolkit V1.2.12.0 and Asus toolkit 2019.09.20 and ScreenXpertDriver_ASUS_Z_V3.0.6.0_14633. Windows also updated the ASUS firmware ASUSTeK COMPUTER INC. - Firmware - and ASUSTeK COMPUTER INC. - System -

Now, When I have my USB-C dock connected an Alogic MX2 Lite HDMI edition with 2 HDMI ports but only 1 works with this laptop for some reason I get no HDMI output on my laptop, when I have the USB unpluged i get HDMI output.

Anyone else experience this? Getting sick and tired of the crappy drivers from Asus to be honest...



  • After swapping around my screens and plugging and unplugging the hdmi on the USB-C hub the screen has returned. No idea why. Anyone know if there is a display limit with the USB-C output tho with the zenbook duo UX581? I can only output to 1 screen.

  • @Haagsma

    Unfortunately, we cannot guarantee the compatibility and stability of external devices with you.

    Please confirm if the output display is normal through USB-C.

    Sorry for any inconvenience it may be caused. 

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