Brand new Rog 5S phone. Asus says it is already registered and warranty expired!!!

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • Confirmed it is brand new by checking many unboxing videos, as well as inspecting every inch of phone, box, and accessories (including the cables). Perfectly brand new!

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