Product registration

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi.. i am trying to register my pc for check some bios upgrade help BUT !...

1 when i ask for recovery password to sign in the web, it do not recognize no e-mail direction i have

2 i made a new account but it says that the registration number is already taken

3 i bought this pc new in a store in 2014, so nobody should have this number

what can i do ??

Thanks

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