ZenScreen Go MB16AHP, power level pops up and then shuts off

  1. System: ZenScreen Go MB16AHP
  2. Battery or AC: Battery or AC
  3. Model: ZenScreen Go MB16AHP
  4. Frequency of occurrence: 1
  5. Reset OS:
  6. Screenshot or video:

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Detailed description:

I just received my screen 5 days ago and It worked for 4 days. Now while plugged in, it will only show the power and shut off. While it is unplugged it is just totally unresponsive. I have tried a hard reset and nothing happens. I specifically bought this to be used for a business trip I have on Monday 11/14/2022 and now I can't even bring it with me for a big business trip. The amount of money I spent on this to only have it fail a few days after purchasing (not Cheap) let alone literally 24 hours from a business trip I needed it for is absolutely unacceptable.

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