No sound from external mic

sueturnersueturner Level 1
edited November 9 in ZenFone 8 Flip

Hi there. I've just bought the zenfone 8 flip for making videos. I've connected different external microphones (using a USB3 adapter) but although the audio input shows the "external mic" option & I click on that, no sound is recorded. It's the same with 2 different microphones that work well with other recording equipment so I'm mystified. Anyone know if there's a setting I need to adjust somewhere?

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