SIM2 loosing connectivity

theorangecattheorangecat Level 1
edited December 6 in ZenFone 9

Please tell us some basic information before asking for help:

  1. Model Name: ZenFone 9
  2. Firmware Version: 32.2050.2050.29
  3. Rooted or not: not
  4. Frequency of Occurrence: very frequently
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I have a dual sim setup, on different networks. Both sims used for calls and sms, and only sim1 for Internet.

However, I don't get calls or sms on SIM2, unless I disable/enable SIM2 or restart. And even then, it has connectivity for a few minutes (where it gets all missing sims and calls) then it disconnects frequently. I can make an outgoing call and sending sms, but receing is quite random.

The same sims works perfectly fine in ZenFone 8 and on a Samsung phone.


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