this is how looks my screen when trying to set up face recognition
In case that is missing from my first post:
"i bought a laptop and from windows 10 i installed the windows 11.
The problem is that i can't set up the face recognition because the image from the cam is devided to 6 frames.
I have checked the cam and its working normal on other apps.
thanks in advance"
May I know the full model of the laptop you are using?
Is your BIOS also updated to the latest?
Also, please refer to the following FAQ for troubleshooting.
Sorry for any inconvenience it may be caused.
The BIOS i thing that has been updated
Have you also tried "Enable and reinstall Camera driver in Device Manager" ?
For detailed steps, please refer to the following:
yes, i have done it
Please enter safe mode to check whether the problem is improved.
If the camera works properly in safe mode, this means that other third-party software may be causing the problem.
If the camera can't work in safe mode, this means that the camera is faulty, please contact ASUS repair center in the country of your residence: https://www.asus.com/support/Service-Center-All-Countries/.
We need to identify whether the camera device is fault or windows camera application is corrupted
Go to this website https://webcamtests.com/
Click here to allow access to webcam identifiers
press test my cam
your photo will be visible.
First, try to download the skype application and install in windows, then login in to skype, and check the camera quality,
Thank you all .problem solved it was matter of camera drivers.
Was not installed the correct version.