I cant power on my phone and Charge

RazeHunterRazeHunter Level 1
edited November 26 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ROG 5 Black
  2. Firmware Version:
  3. Rooted or not: Not
  4. Frequency of Occurrence: Discord and FB
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Just using discord and after switching home, i open fb which suddenly froze my screen with the top has a thin static then powers off. then it started power on with a ROG slice intro logo and it froze in the middle of the animation and on the top of the screen is the same thin static thing. then my phone cant be turn on/power on. tried using power on with volume up or down and still nothing


  • Hello, RazeHunter .

    We apologize for any inconvenience this may cause.

    I have sent you a private message for more detail information, please check.

    Thank you.

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