Auto brightness

osstisosstis Level 1
edited November 25 in ZenFone 9

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 9
  2. Firmware Version: Android 12 32.2040.2040.23
  3. Rooted or not: Not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi Guys,

Everything works great except Autobrightness. The reaction of the light sensor is a bit slow. 1-2 sec for auto decreasing or increasing screen brightness. Tried to reset adaptive brightness and play with animation/ screen transition speed, factory rest but no changes. The light sensor is always slow in responding to light condition.

Any ideas?

Thanks

Comments

  • Hey @osstis, thanks for bringing this to our attention. To help resolve the issue, the R&D team requires a log file from your end.

    Please follow the below steps to enable the built-in log tool (Bug reporter). 

    1. Open “Calculator APP” 

    2. Enter “.19595+=” 

    3. Select the Log type according to the type of issue you want to capture. “General” will work for most of the issues. 

    4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log. 

    5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE". 

    6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it. 

    Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb) 

  • Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.

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