Camera app crash

athris10athris10 Level 1
edited November 12 in ZenFone 9
  1. Model Name: ZenFone 9
  2. Firmware Version: WW_32.2040.2040.28
  3. Rooted or not: No
  4. Frequency of Occurrence: Often (7 out 10)
  5. APP Name & APP Version (If your issue relates to the app): Camera

After using the camera for around 10 mins, the camera start getting lag, then freeze and then crash. this issue only happen once it updated to this version

Comments

  • Hey @athris10, did this issue occur while using some specific mode or feature within the camera app?

  • yes, i just leave hdr auto on from photo mode. ii have auto detect night scene, pre-af, horizonntal level and location services turn on all the time. this issue usually happen there's hdr on(i saw the hdr icon on the top right), the camera is pointing to a monitor and sunny day windows, the issue will happen after using for about 10 minutes from the camera. It doesn't happen everytime, but it will every a while once it use that long. The only temporary solution i can do is reboot the devices, let it cool off a bit before use the camera again.... which is kinda strange that it doesn't seems like the phone is overheat at all, i touch the front and the back, it is only a bit warm but not hot)

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