Mobile internet goes off during calls, I am in UAE

DanmenDanmen Level 1
edited November 12 in ZenFone 9

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 9
  2. Firmware Version: not sure
  3. Rooted or not:no
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • Hey @Danmen!

    Can you tell us a bit more about the issue you are facing?

    Also, you can check your firmware version by going to Settings>System>About Phone, here you will find your build number (firmware version). Please share it with us so that we can assist you further.

  • DanmenDanmen Level 1

    SKQ1.220406.001.32.2040.2040.28 release-keys

    when i am on calls, the mobile data goes off, whcih should not happen, even though i have strong network

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