Phone turned off and won't boot or respond

justmrsimonjustmrsimon Level 1
edited November 26 in ZenFone 8

This morning my Zenfone 8 turned off while I was using it, and won't turn on. It was connected via bluetooth to my car for about 1 to 2 minutes when this happened.

I've tried holding down power for 40 seconds as mentioned somewhere, holding power and volume up, power and volume down, all three together. None of this is resulting in anything.

My model number is ASUS_I006D

It's a 16GB RAM 256GB storage model. I live in Australia but the phone is a non-Australian release.

Is there anything I can do?

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Comments

  • Hello justmrsimon,

    We apologize for any inconvenience this may cause.

    Based on the situation you describe, it is recommended that you visit the ASUS Repair Center to have your device checked.

    I have sent you a private message for more detail information, please check.

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