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Phone turned off and won't boot or respond

justmrsimon
Star II

‎10-04-2022 04:23 PM

This morning my Zenfone 8 turned off while I was using it, and won't turn on. It was connected via bluetooth to my car for about 1 to 2 minutes when this happened.
I've tried holding down power for 40 seconds as mentioned somewhere, holding power and volume up, power and volume down, all three together. None of this is resulting in anything.
My model number is ASUS_I006D
It's a 16GB RAM 256GB storage model. I live in Australia but the phone is a non-Australian release.
Is there anything I can do?
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2 REPLIES 2

Jiaszzz_ASUS
Moderator
Moderator

‎10-04-2022 06:46 PM

Hello justmrsimon,
We apologize for any inconvenience this may cause.
Based on the situation you describe, it is recommended that you visit the ASUS Repair Center to have your device checked.
I have sent you a private message for more detail information, please check.
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ASUS_Bot
Rising Star II

‎11-26-2022 10:01 AM

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.
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