Graphical Bug in Dark Mode

sipahi061sipahi061 Level 2
edited November 15 in ZenFone 9

Looks like the new update 32.2040.2040.23 fixed the issue with the top of the screen turning white in the phone settings app while scrolling, however the issue is still apparent in the file manager app, I have attached the video and a photo. This only happens in dark mode when the override Force dark in developer options is enabled. As you can see in the video the issue does not occur in the settings app but does occur in the file manager app.



  • edited October 3

    Hey @sipahi061, just to clarify, this issue occurs only when you use the File Manager app, right? Or have you been able to recreate this issue on some other app too?

  • Maybe this is issue of this app? Try ES File Manager

  • @Mansi_ASUS It only occurs with the file manager app, it appears to have been fixed in the settings app. I have not come across it in any other app.

  • Hey @sipahi061, In order to conduct further investigation, the R&D department requires the log report from your end.

    Please follow the given steps to enable the built-in log tool (Bug reporter).

    1.  Open “Calculator APP”

    2.  Enter “.19595+=”

    3.  Select the Log type according to the type of issue you want to capture. “General” will work for most audio issues.

    4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.

    5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".

    6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.

    Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)

    • @Mansi_ASUS Hi, I have followed your instructions and created a log and screen recorded the graphical bug and uploaded it to my google drive I've tried to attach the links to this comment but i get this error "You have to be around for a little while longer before you can post links." I couldn't figure out how to DM you so, if you DM me I can share the links, thanks.

    My Google drive email is [email protected]

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