ASUS - ZenTalk

pandanette · ‎09-22-2022

Please tell us some basic information before asking for help:
Model Name:Asus zenfone pro 7
Camera Version 21020901
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app): Camera
I probiren:
1.Please try clearing cache & storage of Camera app (long press "Camera">App Info>Storage & memory>Clear cache/Clear storage), then if is also related to some app, try to re-install 3rd party camera apps and check again.
3. Also, if the error persist I will recommend you to try a Factory Reset. Please remember to back up your data before performing a factory reset.
Settings>System>Reset options>Erase all data(factory reset)
and not work Camera is not redy , please try again later

keren_ASUS · ‎09-23-2022

Hi @pandanette
Thank you for reaching out. I'm so sorry to hear about the issues you're facing with the camera.
Please check if your phone will pass the SMMI test,
Calculator> type ".12345+=">SMMI TEST>Single Test>Wide-angled Camera Capture Test/Tele Camera Capture Test/Front Camera Capture Test
If any of the SMMI tests fails, indicating a high possibility of faulty hardware, kindly bring your device to your nearest Local ASUS Service Center.

pandanette · ‎09-26-2022

can i send you 1 video?

pandanette · ‎09-28-2022

@Karen_ASUS i have video for test but i cant share privat youtube link for here 🙂

ASUS_Bot · ‎10-29-2022

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ASUS - ZenTalk

Camera error (Camera is not Ready, Please Try Again Later)