Screen or battery connector disconnected
Please tell us some basic information before asking for help:
- Model Name: asus zenfone 9 8/128 gb
- Firmware Version:-
- Rooted or not: not
- Frequency of Occurrence: suddenly
- APP Name & APP Version (If your issue relates to the app):-
My zenfone 9 stopped working. The phone was in my pocket in a protective case and the next time i tried to turn the screen on, nothing happened. I can hear audible rattling while shaking my phone, so the issue seems that either the screen or the battery connector came off inside the phone.
I have never dropped the phone or exposed it to mechanical stress outside of everyday use. I sent the phone to be inspected under warranty, but just wanted to bring up the possibility of this issue.