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my screen is turning black while am using the laptop

alaaism
Star I

‎09-13-2022 07:31 AM

hey guys , i have a zenbook pro duo UX8402ZE , my screen keep turning to black so frequent especially when i keep the laptop unused for awhile

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3 REPLIES 3

FongPoui
Rising Star II

‎09-13-2022 08:53 AM

@alaaism
It depends on your power setting:
Windows+I
System
Go to Power & Battery
Screen & Sleep - Set as you want your power plan (for example, you screen will turn to black (sleep mode) after how many minutes/hours ... It aloso depends on you are on battery or your power charger...
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willjoe2442
Star III

‎09-20-2022 10:44 PM

If you experience a black or blank screen on your Windows device, try the following:
To wake the screen, use one of the following keyboard shortcuts: Windows logo key + P or Ctrl + Alt + Del.
For a black screen, use the following keyboard shortcut: Windows logo key + Ctrl + Shift + B.

Regards,
Will
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ASUS_Bot
Rising Star II

‎10-22-2022 11:13 AM

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.
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