WiFi stopped working, how to resolve this?

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 5
  2. Firmware Version:
  3. Rooted or not: No
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


My phone suddenly rebooted on its own today and since then, the WiFi doesn't work. When I toggle it On, it says turning on, but doesn't do it. If you go back to previous screen and return to the Internet settings screen, it shows WiFi as toggled off. I have tried rebooting the phone, did network reset and did a factory reset. But to no avail, the issue still persists. I can see multiple posted asking to visit the service center, but none have shared whether service center resolved the issue or not, what was the issue identified and did it involve any major part change? Need help with resolving this on my own as I do not have a service center near my place anymore.



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