quality of the call, bluetooth and the bug with turning on/off the speaker in next update?

Please tell us some basic information before asking for help:

  1. Model Name: ZF9 16/256
  2. Firmware Version: WW_32.2030.2030.26
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: everytime
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Can someone please confirm that with the next update the problem with the quality of the call, bluetooth and the bug with turning on/off the speaker during a call will be fixed?


Due to the above mentioned things, I lost my patience today and removed the sim card from ZF9.


I want to know if I should return the phone or wait a while for the update.


Well thank you

Comments

  • edited September 6

    Hey @efko, can you please share some more details regarding the issues you are facing so we can provide you with better assistance?

  • efkoefko Level 1

    1. Bluetooth - after connecting the Huawei watch gt3, ringing jerking (I already sent you the log)

    2. when I turn on and then turn off the speaker during a call, the call remains muted

    3. But the biggest pain is the call quality. in every other call, the participant complains that he can't hear me, like a robot

  • Hey @efko,

    Thanks for the details. Now with regards to the first issue, the R&D team requires a new log since the previously provided Bluetooth log lacked an audio log. I wonder if you could help us with this.

    To capture audio and Bluetooth logs at the same time, you have to download the log tool APK, which I will send to you via PM.

    As for the rest of the issues, I'll forward them to the R&D team.

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