Air triggers not working

Please tell us some basic information before asking for help:

  1. Model Name: Asus Rog 5s
  2. Firmware Version:
  3. Rooted or not: no
  4. Frequency of Occurrence: they work and they stop working for 3,4 days than they eork for 2 hours than stop
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Are you on the latest firmware 18.0840.2109.176?


    About Sim card not detected, did you have same issue in both slots?


    Regarding fingerprint setting missing, it could be that you turn it off, check the following,


    Go to Settings -> Security & lock screen -> Fingerprint -> Unlock device -> Show/hide option


    For air trigger, Go to settings => Apps => Clear cache and storage of Armory crate and AirTriggers.


    You could also back up your data and perform a factory reset.



    This may help you,

    Rachel Gomez

  • Hi @DarioV

    What firmware is your phone on? Please make sure it's on the latest one. Also, please try to check if the air triggers work normally using safe mode. If nothing works, I recommend a factory reset.

    Thank you!

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