Zenfone 9 Gimbal click noise when changing modes

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 9
  2. Firmware Version: 32.2030.2030.26
  3. Rooted or not: not
  4. Frequency of Occurrence: Always
  5. APP Name & APP Version (If your issue relates to the app): Camera v9.5.3.1_220811

Whenever I change modes the main camera moves down and up quickly creating a click noise. This happens on each mode change whenever I lift my finger of the screen. It also happens when I go back to the homescreen. The same behavior also happens in the GCam app when changing modes/going to homescreen as well as in Whatsapp when going to the homescreen

Comments

  • Hey @SepinsCG, can you share some more information so that we can help resolve the issue?

  • Hi @Mansi_ASUS, What other information would you like to receive to help you resolve the issue?

    I have made a video showing the lens moving while changing between modes in the native Asus camera app, but I am unable to post it here as I get a message "You have to be around for a little while longer before you can post links.". Is there any other way to share the link? its on streamable with code bixnre behind the /

    As you can see, it moves/clicks each time I switch between one of the modes in the camera app.


    Slightly related, I noticed that in my banking app, the camera will not focus when I need to use the app to scan a QR code to log in or verify something in the app. I need to open the camera app, focus on the QR code, then switch back to the banking app and hope that the focus is still correct.

  • Hey @SepinsCG, I'll send you a PM and there you can share the video.

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