Ringtone jerking - bluetooth issue

efkoefko Level 1
edited August 29 in ZenFone 9

Please tell us some basic information before asking for help:

  1. Firmware Version: WW_32.2030.2030.26
  2. Rooted or not: not rooted
  3. Frequency of Occurrence: always
  4. APP Name & APP Version (If your issue relates to the app): Bluetooth

Model Name:Zenfone 9MIn addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hello,


after a long investigation, I found out that the problem with ringing is caused by the connected watch (huawei watch gt3pro). I assume that this is also the source of the problem with the disconnection and poor quality of bluetooth (call) sound in my car (Audi Q8).


Does anyone have a similar problem with a connected watch?


I have successfully sent the bluetooth log to asus developers. I hope that a fix will come as soon as possible.


video (sound needed):

youtube.com/shorts/w3wyubYnWSw

drive.google.com/file/d/1u2W_oK9vadn20cLZx9JHnn5sO4PWpcAb/view

Comments

  • Hey @efko, thanks for bringing this to our notice, we've forwarded the issue to the R&D team.

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