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How do I solve the "Product is already registered" issue. I want to move my device to a new account.

jxmp8rwdm4
Star I
Hello. I want to move my laptop to a new account because of some problems with the old one but when I enter the serial number of the PC, I get an error message that the product is already registered. I need help.
screenshot-2022-08-24-at-20-37-12.png

Thanks....
2 REPLIES 2

Falcon_ASUS
Moderator
Moderator
jxmp8rwdm4

Hello. I want to move my laptop to a new account because of some problems with the old one but when I enter the serial number of the PC, I get an error message that the product is already registered. I need help.

screenshot-2022-08-24-at-20-37-12.png

Thanks....


How do I solve the "Product is already registered" issue. I want to move my device to a new account.
@jxmp8rwdm4
I have sent you a message, please check.
Thank you.

ASUS_Bot
Rising Star II
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