Asus Zenfone 5z Back main camera gets blurry

Back main camera gets blurry itself. It's not taking clear picture but ultrawide angle camera is working fine. Main camera gets blurry itself without any issues. I searched this problem on zentalk many people have the same issue . Please provide us a solution of this problem .

Comments

  • Hi, we'd request you follow the below steps:

    1. Check your phone for latest software version.

    2. Go to Camera settings & try changing focus mode

    3. Clear cache & storage of Camera App after backing up & disable/re-enable camera App

    4. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    5. If still you face the issue factory reset your phone after taking a full backup:  https://www.asus.com/support/FAQ/1006346/

    6. Last option would be to visit the service centre to have

    a check. Locate here: https://www.asus.com/in/support/Service-Center/India

  • hkorkuthkorkut Level 2

    The main camera and the wide-angle camera are chronically problematic. Many users complain about it. Similarly, there are many users like me whose wide-angle camera never works. Asus doesn't hear our voice.

  • hkorkuthkorkut Level 2

    They do nothing to fix this chronic problem.

  • Asus 5z camera issue

    Check your phone for the latest software version.

    Go to Camera settings & try changing focus mode.

    Clear cache & storage of Camera App after backing up & disable/re-enabling camera App.

    Try the same under safe mode

    If still you face the issue factory reset your phone after taking a full backup.



    Regards,

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