Issue with the new Asus Smart Volume Function in FW WW/EU_32.2030.2030.26

HasseHasse Level 1
edited September 26 in ZenFone 9
  1. Model Name: ZenFone 9
  2. Firmware Version: WW_32.2030.2030.26
  3. Rooted or not: Not.
  4. Frequency of Occurrence: Always


So I updated to the new FW released today (Nordics) and tried out the new "Asus Smart Volume Function." Turning it on seems to make the volume control a general control for all volume, not just media. If I for example want to adjust the volume in Spotify, it will turn of silent mode and enable button sound, ringtone etc. Likewise, if I put the phone in silent mode it will mute the music I am playing.

I've checked that the volume control (physical buttons) is set to adjust media volume. This issue doesn't occur in the "classic" volume control mode.

Anyone else experiencing this issue?


  • I don't have a ZF9, if you don't activate this new software, at least the telephone volume for the caller and the interlocutors has become audible again, it seems.

    On the other hand, run the camera and switch to video, if it freezes report it for other users so that they can choose to use the telephone function OR the video :(

  • I don't understand how the new Asus volume adjustment works in the latest update.

    The only difference I've seen is that the ringtone and notification volume are separate....

    Can someone explain it?


  • CrimisCrimis Level 2

    I also don't understand where this feature is coming from, is it requested by users somewhere? Why even add something confusing like this, it's better to invest time in core features like the launcher of camera. Android already has great volume control by default.

  • I think the ideal is:

    the volume button only comes for multimedia. There should be an option to assign notification volume or tone or alarm, etc... and if we listen to music, automatically switch to multimedia.

    But nobody knows how the new Asus volume setting works?

  • HasseHasse Level 1

    I think I figured it out, and it was fairly obvious. Feeling a bit stupid actually.

    The new Asus volume setting lets you choose if a press on the volume button will raise/lower the volume for all sound or for specific sound objects by checking/unchecking the boxes in the sound and vibration setting menu. It also allows you to set limits for different sound objects. For example you can set a 50 percent limit on ringtone and no limit on media. If you crank up the volume to max when playing music, the ringtone will still only be at 50 percent.

    So to answer my own initial question, if you uncheck the box for ringtone you can raise/lower the volume for media without turning on sound for ringtone or notifications (there's a specific box for notifications but it seems that if you uncheck the box for ringtone the sound for notifications will be turned of as well, if ringtone is set to silent).

    For me this doesn't really add a function I felt was needed. Maybe it can be useful for others though.

    Ps. The language on my phone isn't English, so the terminology above might not be exactly what it is shown on devices with the language set to English.

  • Thank you @Hasse,

    It is done. Understood (I think).

    In my case:

    I want the volume button to act on the notification volume.

    - New Asus volume activated.

    - Check the boxes for multimedia (always) and notifications.


    when I lower the volume on the button, the volume is lowered in multimedia and notifications at the same time.

    Utility for me:

    at night I turn down the volume to 100%. I am not bothered by the sound of possible notifications but I receive the sound of possible urgent or emergency calls.

  • HasseHasse Level 1


    Good example and explanation of how it can be useful!

  • Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.

This discussion has been closed.