ZenFone 8 wifi broke, repaired, now speakerphone mic not working

kmchow98kmchow98 Level 1
edited August 20 in ZenFone 8

So my ZenFone 8 wifi died on me in less than a year and I sent it for repair. Took 3 weeks and now that it is back in my hands, the speaker phone mode is not working. The mic is not working as the person on the other side can’t hear me at all.

Is the a typical issue with this phone? Do I have to send the phone back for repairs?

How is this a premium phone that can break down in so many ways. None of my previous smartphone ever broke down.

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Comments

  • Hi kmchow98 ,

    We apologize for any inconvenience this may cause.

    I have sent you a private message for more detail information, please check.

  • Information sent. Thanks for following up.

    I have not gotten a response from the service centre.

  • Just an update. Asus picked up my phone and will be checking it. Hopefully it will be fixed soon.

  • Well done Asus. While my current phone is being fixed by Asus.

    My other ZenFone 8 that my wife is using also died. Wifi is dead.

    I bought both phones at the same time, both are less than a year, and both of them broke.

  • We apologize for any inconvenience this may cause.

    I have sent you a private message for more detail information, please check.

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