This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

My laptop was registered by the seller without my knowledge nor concent

andriyantok
Star I
System: Win 11
Battery or AC:
Model: Asus ROG Strix G513RM
Frequency of occurrence:
Reset OS:
Screenshot or video:
========================
Detailed description:
When I tried to register my laptop, there was a warning saying that the product was already registered. I tried the call center and found out that it was registered by another person. We suspect that it was the seller. What can I do to get my serial back registered to me?
2 REPLIES 2

Falcon_ASUS
Moderator
Moderator
andriyantok
  1. System: Win 11
  2. Battery or AC:
  3. Model: Asus ROG Strix G513RM
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

========================

Detailed description:

When I tried to register my laptop, there was a warning saying that the product was already registered. I tried the call center and found out that it was registered by another person. We suspect that it was the seller. What can I do to get my serial back registered to me?


My laptop was registered by the seller without my knowledge nor concent
@andriyantok
I have sent you a message, please check.
Thank you.

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.