Call quality

Please tell us some basic information before asking for help:

  1. Model Name:ASUS_I005DA
  2. Firmware Version:31.0810.1226.91
  3. Rooted or not:not
  4. Frequency of Occurrence:every call
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hello, I just bought the phone off a guy who had it for a year and it seems in really good condition, but one thing I don't understand.

When I take a call I can not understand a single word spoken, it sounds like reception issues with constant cut outs and issues, and here is the weird thing, it doesn't happen with my Bluetooth headphones on the same phone, so it isn't a reception issue, anyone got a clue?

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