ROG Phone 5 slow mobile data

Cameron GreenCameron Green Level 1
edited September 15 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. ROG Phone 5 Model Name:
  2. Firmware Version: M2 13.24.14.3
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: all the time
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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When using 4g my max download speed is about 10mb/s. I can move my SIM to my wifes Apple iphone 8 and she gets 50mbs. I have movedher sim to my ROG5 and 10mbs. Our SIMs are with the same carrier.

I have swap SIM holders on my ROG ( 1 and 2) and SIM2 seems to be a little faster although not materially so.

Has anyone seen this problems?

Comments

  • I should add that I have tried :


    Resetting my all of my network settings. Switching SIM slots. Trying a separate SIM on the same network.

    I live 500m from the mobile tower.

    When I walk towards the tower performance increases, standing literally under the mobile tower I get 30mbs


    All with the same result.

    When I connect to wifi I get 50mb. Same as my wife's Apple iPhone.

  • Hi @Cameron Green

    Did you notice this when you updated your phone or has it always been this way?

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