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ROG 5 SIM SLOT ISSUE, ULTRASONIC BUTTON NOT WORKING

Darkvaper
Star I

‎08-14-2022 09:36 PM

My rog 5 updated to android 12 , 31.0810.12226.91 and after the update sim slot not working and the ultrasonic triggers are not working. Please fix the issues ASAP
2 REPLIES 2

keren_ASUS
Moderator
Moderator

‎08-16-2022 10:01 AM

Hi @Darkvaper
Thank you so much for reaching out. Can you please try to troubleshoot your SIM:
Put the SIM card from SIM1 to SIM2 to check if SIM 2 slot has same issue
Put another SIM card to SIM1 slot to check if issue relates to SIM card
If this this does not help, I recommend that you visit your nearest service center.
As for the Ultrasonic triggers, can you clear the cache by going into:
1. [Settings] > [Apps & notifications] > [See all xx apps] > (upper-right three-dot icon) [Show system] > [AirTriggers] > [Storage & cache] > tap [CLEAR CACHE] and [CLEAR STORAGE].
2. Then, access [Settings] > [Advanced] > [AirTriggrs] > [Preferences and touch settings] > [Ultrasonic buttons settings] > (retry)
Thank you!

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ASUS_Bot
Rising Star II

‎09-15-2022 11:15 AM

Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.
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