ROG 5 SIM SLOT ISSUE, ULTRASONIC BUTTON NOT WORKING

DarkvaperDarkvaper Level 1
edited September 15 in ROG Phone 5

My rog 5 updated to android 12 , 31.0810.12226.91 and after the update sim slot not working and the ultrasonic triggers are not working. Please fix the issues ASAP

Comments

  • Hi @Darkvaper

    Thank you so much for reaching out. Can you please try to troubleshoot your SIM:

    1. Put the SIM card from SIM1 to SIM2 to check if SIM 2 slot has same issue
    2. Put another SIM card to SIM1 slot to check if issue relates to SIM card

    If this this does not help, I recommend that you visit your nearest service center.

    As for the Ultrasonic triggers, can you clear the cache by going into:

    • 1. [Settings] > [Apps & notifications] > [See all xx apps] > (upper-right three-dot icon) [Show system] > [AirTriggers] > [Storage & cache] > tap [CLEAR CACHE] and [CLEAR STORAGE].
    • 2. Then, access [Settings] > [Advanced] > [AirTriggrs] > [Preferences and touch settings] > [Ultrasonic buttons settings] > (retry)

    Thank you!

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