Bottom speaker Suddenly stopped working on my rog5, is this software issue or hardware issue ?

saiyedaltaf9saiyedaltaf9 Level 1
edited September 26 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:rog 5
  2. Firmware Version:WW_Phone-31.0810.1226.91-0
  3. Rooted or not:not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Hi saiyedaltaf9,

    Please try the below troubleshooting:

    1. Run SMMI test to check if this is related to hardware.
    2. Factory reset once, post backing up your device.


    How to Enter SMMI_TEST (test hardware)

    Go to Calculator=>type " .12345+= "

    you will be entered to SMMI_TEST

    Select Receiver1_Test=>Press Start to check 

  • That's hardware issue

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