Type C charging cable not working on side port

JasuJasu Level 1
edited September 11 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Asus ROG 3
  2. Firmware Version: 31.0210.0210.230
  3. Rooted or not: not
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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I already have this problem before the update of android 12. My charging cable is not working on side port but when I use a type c earphone on the side port it will work. And when I always plug my charging cable on the bottom port there is always a attention that says that the both port is connected even I'm only using the bottom one

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