Gallery keeps hiding all my photos on SD card

eddddedddd Level 2
edited August 5 in ZenFone 7 Series

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 7 Pro
  2. Firmware Version: WW_31.0210.0210.277
  3. Rooted or not: No
  4. Frequency of Occurrence: Always on the first few Video recordings in a row after unlock
  5. APP Name & APP Version (If your issue relates to the app): Camera

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


I had roughly 150GB of photos and videos on my SD card organized in DCIM/year/... and I usually could browse them.

Now, something happened to the gallery app and now it keeps hiding all photos that appear there. Once I noticed that photos are missing, I went into album settings and saw that the year folders were deselected/hidden. I selected/unhid them, but the phone just kept saying that it still deselected them via popup message. Now, there are no more photos there and all of them landed on /sdcard/.hide.

What is this and how do I nuke this problem out of existence? The albums/photos no longer appear anywhere.

EDIT: I went into hide/show albums menu again and again and all of a sudden they appeared there and were enabled even though all photos were hidden. I disabled them and then a popup message said that they are now visible. So I guess the list is either inverted or German translation is unclear?

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