Asus zenfone 4 max zc520kl

Please tell us some basic information before asking for help:

  1. Model Name:ZE554KL
  2. Firmware Version:Asus zenfone 4
  3. Rooted or not:No
  4. Frequency of Occurrence:Asus zenfone 4
  5. APP Name & APP Version (If your issue relates to the app): Asus zenfone 4

In addition to the information above, please also provide as many details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi there. I just bought the Zenfone 4 max 2 days ago. As expected, the 4100 mah battery got me through 2 days of moderate usage with some YouTube and gaming. However today, Im not too sure but I noticed the battery draining 2% suddenly at times. Is this a software issue? Cause i had no software updates between today and yesterday, and I had a full charge last night. Is anyone else experiencing this

Comments

  • Hello igramc1 ,

    May I ask if you bought it from the official website, a dealer, or another channel?

    Whether it is the ZC520KL as in the title or the ZE554KL as in context, if you find a battery issue within 7 days of purchase, please contact the dealer.

    Otherwise, it is recommended that you visit the ASUS Repair Center to have your device checked.

    Please refer to the following link for further assistance.


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